Reviews for Dr. Kristen Burns in Wakefield, RI

I have been a patient for over two years and have been seen at the Wakefield and East Greenwich offices and have received exemplary service every single time. The office and support staff are always very helpful and friendly. Shout out to Drs. D, Rosenfeld and Burns for your excellent care! More

Dr Burns and all the staff at Koch in Wakefield are always so friendly and helpful. More

Marc from Wakefield RI.I am So thankful for all the staff at Koch eye in Wakefield RI. I was seen this morning on an emergency basis for removal of some sand embedded in my upper eyelid. The reception staff at the front recognized how much pain i was in and expedited getting me into an exam room where i was quickly given drops to decrease the level of discomfort I was in, while i waited for Dr. Burns. Once Dr. Burns came in, she quickly and professionally found the problem and was able to remove the stone. Now at home I am pain free and so happy that the local office was there to help. More

From the moment you walk into this office, you are struck first by the cleanliness. The people at the front desk are quite friendly, but Dr Burns is absolutely outstanding! Not only is she knowledgeable and a great communicator, but she conveys genuine interest in your particular situation as a patient. Highly recommend!!! More

From the moment you walk into this office, you are struck by the cleanliness first. The people at the front desk are quite friendly, but Dr Burns is absolutely outstanding! Not only is she knowledgeable, but she conveys genuine interest in your particular situation as a patient. Highly recommend!!! More

I have nothing but great things to say about Dr. Burns & Koch Eye Associates in South Kingstown. I've never had a problem getting an appointment, and all my questions are thoroughly answered by the doctor as well as the staff conducting different tests. I have a fairly complicated medical situation, with multiple issues that tend to complicate treatment. Dr. Burns has always been able to find the right course of treatment to keep my eyes healthy, and still seeing pretty sharp, especially considering my age. I have no hesitation in recommending Dr. Burns to any of my friends. As far as prescription glasses go, I have gotten several pair here and the last pair of wound up having scratches in them after about 4 or 5 months of wear. I brought them back, and without any discussion, or complicated processes, lenses were replaced under warranty. Couldn't ask for better service. More

I have nothing but great things to say about Dr. Burns & Koch Eye Associates in South Kingstown. I've never had a problem getting an appointment, and all my questions are thoroughly answered by the doctor as well as the staff conducting different tests. I have a fairly complicated medical situation, with multiple issues that tend to complicate treatment. Dr. Burns has always been able to find the right course of treatment to keep my eyes healthy, and still seeing pretty sharp, especially considering my age. I have no hesitation in recommending Dr. Burns to any of my friends. As far as prescription glasses go, I have gotten several pair here and the last pair of wound up having scratches in them after about 4 or 5 months of wear. I brought them back, and without any discussion, or complicated processes, lenses were replaced under warranty. Couldn't ask for better service. More

The Wakefield office of Koch Eye is a pleasure to deal with. The front desk staff are pleasant and professional. Dr. Burns is thorough with the examination, and explanation. I would recommend this practice for any vision needs. More

Just as the July 4 three day weekend was beginning, I became concerned about a sudden change of vision in one of my eyes and, to make a long story short, my regular eye doctor (who is not affiliated with Koch) was already out of town and Koch was the only local eye specialist I reached that was willing or able to take me so late in the day - literally just before closing when there was just one doctor still in the office. Dr. Burns and the entire staff were excellent. It could’ve been a much more stressful weekend without them. More

The office staff is very friendly. They are able to schedule back-to-back appointments for myself and my kids. Dr. Burns and Dr. Fantoni are great. I never feel rushed and they take the time to answer my questions in detail. More

Excellent service from the entire team here, front desk/reception, scheduling, contacts, physicians, PAs, etc. Fantastic patient care from Dr. Burns and Dr. Fantoni. Highest safety care standards in place. I felt safe, well cared-for and valued as a patient. More

I love Dr. Burns and the ladies at the front desk. I am always in and out and never have trouble making an appointment. Today I looked at the eye glasses shop inside and was pleasantly surprised. The selection was better than I expected considering how small it is compared to LensCrafters. I paid half of what I would have paid at LensCrafters for the same thing. The woman who helped me was great she let me browse and when I found something I liked she was very helpful. I would definitely get glasses here again and will always come back for my exam. More